Refund Policy for GroupsMeet.com
At GroupsMeet.com, we strive to provide the best possible user experience for our customers. We understand that situations may arise where a refund is necessary. This refund policy outlines the conditions under which refunds may be granted.
1. Subscription Services:
a. Monthly Subscription: GroupsMeet.com offers a monthly subscription plan. If you choose to cancel your subscription within the first 7 days of your billing cycle, you will be eligible for a full refund. However, after 7 days, no refunds will be provided for the ongoing month, and the cancellation will take effect from the next billing cycle.
b. Annual Subscription: If you cancel an annual subscription plan within the first 30 days, you will be eligible for a prorated refund based on the number of unused months. After 30 days, no refunds will be provided for the remaining months of the subscription term.
2. Event Registrations:
a. Paid Events: If you have registered and paid for an event through GroupsMeet.com but are unable to attend, you may request a refund up to 14 days prior to the event start date. A processing fee may apply.
b. Free Events: For free events, no refunds will be provided for cancellations or no-shows.
3. Technical Issues:
a. In the event of a service interruption or technical issues that prevent you from accessing GroupsMeet.com or utilizing its features for an extended period, you may be eligible for a refund on a case-by-case basis. Please contact our customer support team to evaluate your situation.
4. Refund Request Process:
To request a refund, please submit a refund request through our customer support portal or contact our support team directly. Provide all necessary details, such as your account information, transaction details, and the reason for your refund request. We will review your request promptly and respond within a reasonable timeframe.
Please note that this is a general refund policy, and specific terms and conditions may apply. We reserve the right to modify or update this policy at any time without prior notice. It is recommended to review the refund policy periodically for any changes.
